Amazon joins Smartphone Credit Card Reader race with Amazon Local Register
Amazon began as a “bookstore killer” when they offered
low-price books shipped straight to your door, but it wasn’t long before they
branched out to selling other products. In order to ensure they could offer the
biggest variety of products they developed the “Amazon Marketplace” to allow
small businesses to sell their products through the Amazon infrastructure. This
new feature was essentially the “eBay Killer” and gave small businesses
(selling as individuals on a per-item fee basis or as businesses for a monthly
fee) a way to expand their reach and have a trusted platform to connect them to
new customers. Amazon isn’t intending on stopping there though. In an
interesting move, they have now announced a card reader and app that will give
them a physical presence in storefronts with the “Amazon Local Register”.
Offering low introductory per-transaction rates, the Amazon
card reader competes directly with Square, Paypal, and all of the smaller card
reader and merchant register services that have been on the market (some since
as early as 2010). It is a bit of a surprise that they should be going after
small businesses like this, as they’ve always been known as an online-only
merchant, but perhaps they were losing Marketplace providers and just need a
way to pull small businesses away from the other merchant readers and get them
back and cozy in the Amazon Services family.
On one hand, having a card reader with the “Amazon” brand
offers a trustworthy solution for customers that may be wary of giving their
credit card to a small business owner, but on the other hand, Amazon is essentially
doing its own market research by pulling in all the trends and statistics from
all of the businesses that use their device. Will it be worth it for small
businesses to chain themselves to the Amazon giant and give away important
sales data?
Having the Amazon logo in the window or by the register is a
strong way to build local confidence in your business and pull in customers
that may not have taken notice of you before. In a time of increased identity
theft and credit card fraud, using a familiar check-out process like Amazon may
be a solution that can immediately elevate small businesses from unknown to
automatically trusted. Then it is only a few more steps before new businesses
are turning to the Amazon Marketplace and selling online through them, instead
of looking for other online ecommerce solutions. Once in Amazon, it’s hard to
find a way out.
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